Josefin Ottosson, 25, warns others after purchasing fake Labubu dolls from the site Leklo, which refused her return request. Despite the site's claims of authenticity, the dolls were clearly counterfeit. Josefin has reported the company to the Consumer Agency, and Leklo has since shut down.
Josefin's Fake Labubu Experience Sparks Consumer Alert
Josefin's Fake Labubu Experience Sparks Consumer Alert
When Josefin Ottosson, 25, found the popular Labubu doll at a bargain price, she immediately made the purchase. However, the doll turned out to be fake and could not be returned.
"I was really angry. It was so obviously fake," she says.
The monster dolls Labubu are causing chaos. They sell out as soon as they hit the stores and are sold at high prices on the second-hand market. Josefin Ottosson, 25, is one of many enthusiasts and has several Labubus at home.
"I think they are cute, and it's exciting to see which one you get," she says.
She decided to expand her collection and, together with a friend, found the site Leklo, which claimed to sell genuine versions of the toy at a good price. The site also used Klarna, which felt reliable.
"We asked Chat GPT where the cheapest dolls are and were told that Leklo sells the cheapest genuine Labubu," says Josefin Ottosson.
The Surprise: "Fake"
She ordered a total of three dolls for just under 2,000 kronor. Shortly after the order, she noticed something was wrong. It stated that the dolls would be delivered within three days, but it took three weeks in total.
She only received two out of the three dolls.
"I was really angry. It felt really disappointing. The package was poorly packed, and the boxes were broken. It was so obviously fake. The figures looked different, not as they usually do. They were a bit cross-eyed and had a different shape," says Josefin Ottosson.
Attempted Return
Josefin tried to make a return, as the company's website stated a 14-day return policy. However, the company refused to accept the return, according to her.
Josefin Ottosson, who has gained attention for making a living through Onlyfans, then chose to warn her 145,000 Instagram followers about the company.
Criticism: "Idiots"
She has now also reported the company to the Consumer Agency. In total, the agency received seven complaints against Leklo between August 26 and 28.
"I'm sure many have ordered from there and believed the dolls were genuine," she says.
How do you view your own responsibility to check a site?
"Yes, but I will do that in the future. I won't make this mistake again. I will only order from sites that I know are serious."
Expressen has sought a response from Leklo without success. The site has now shut down.
The company writes in an email to Josefin that it is not illegal to sell figures and that they do not specify whether the goods are fake or genuine. They state that Josefin's accusations on social media are "false."