Stranded for Hours: Angela's Nightmare Train Journey from Malmö to Stockholm

On Sunday evening, 800 passengers were stranded on the train between Malmö and Stockholm. Angela Möller, traveling with her nine-month-old baby, feels traumatized and disappointed with SJ.

"I will never take a train again," she says.

Angela Möller, 38, and her baby were among the 800 passengers stranded for 7.5 hours in Hästveda on Sunday. The train from Malmö was supposed to arrive in Stockholm at 8:30 PM but reached at 3:30 AM.

Angela finally got home in Stockholm at four in the morning. The next day, she is still shaken.

"I find it hard to talk to you because I just start crying. It's one of the worst experiences I've had."

She recalls the hours on the train with horror, feeling traumatized.

"I couldn't even go to the bathroom because the baby was crying. I couldn't go to the bistro. I hadn't eaten since four o'clock."

Around 11:30 PM, she and the baby were picked up by an X2000 train.

Even the new train stopped. A fire alarm went off in one of the toilets, and the train was briefly stuck in Mantorp.

Never Train Again

Today, she contacted SJ, which offered a gift card worth 1,500 kronor.

"I will never take a train again, so I declined. But then they offered money instead."

All passengers will receive compensation.

"They have received all their money back, a 1,500 kronor voucher, and if they have expenses related to this, they should contact SJ for compensation," says Leila Fogelholm from SJ's press office.

Angela Möller still feels SJ has not handled the situation well.

"I would like an apology. SJ should send an email to everyone on the trip, a proper apology. This is not how you treat people."